Return & Refund Policy

At Leisure World Pools & Spas, we want you to be satisfied with your purchase. Please review our return policy before placing an order.

30-Day Return Policy

We accept returns of eligible merchandise within 30 days of purchase or delivery. Products must be unused, unopened, in their original packaging, and in resalable condition. Proof of purchase is required.

Non-Returnable Items

The following items are not eligible for return unless defective or otherwise required by law:

• Opened or used pool and spa chemicals

• Used filters and filter cartridges

• Installed or used replacement parts

• Products that have been altered or damaged after delivery

Special orders and large equipment may be subject to additional manufacturer restrictions. Please contact us for return eligibility.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly at 802-862-1552. We will work with you to determine the appropriate resolution.

Refunds

Approved refunds will be issued to the original payment method after the returned merchandise has been received and inspected.

Return Shipping

Customers are responsible for return shipping costs on change-of-mind returns. Original shipping charges are nonrefundable for these returns.

Contact Us

Leisure World Pools & Spas
1245 Airport Parkway
South Burlington, VT 05403
802-862-1552
www.leisureworldpool.com